Oceania Employees Deliver Exceptional Customer Service.

Customer service, what is it and how are Oceania employees displaying it?

Customer service is recognised widely across the world. As a customer you know when you’re experiencing fantastic, satisfactory, mediocre and even terrible customer service. So, what is the difference between the various levels of customer service? Let’s start at the top, excellent or fantastic customer service is when the customer feels like they have been served with an ‘above and beyond’ attitude and service. To be able to go that extra mile and do just a little bit extra to ensure customer satisfaction is essential for delivering the highest level of customer service. The rest, well they don’t hold much value. All businesses should be aiming for excellent customer service on a regular and constant basis. 

Oceania Aviation is one of those businesses consistently striving to deliver the greatest levels of customer service in all facets of operations. Luckily for Oceania, the employees are pretty well equipped and trained for any type of situation. Because of the training involved with a customer service position at Oceania Aviation our employees are always delivering their very best, no matter the circumstance.

So much so, that multiple Oceania Aviation staff members have been recognised by class-leading airline, Qantas Airways. Much like Oceania Aviation, Qantas values exceptional acts of customer service. ‘Making the Moment’ is a Qantas initiative which aims to recognise outstanding displays of customer service to its customers. 

Recently, Oceania Aviation’s employees have been very successful in ‘Making the Moment’ for Qantas passengers. Please take the time to view the following awards recognising OAS Making the Moment achievers. [/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][vc_masonry_media_grid grid_id=”vc_gid:1559686710470-15aaf9b4-cd5f-4″ include=”1164″][vc_empty_space][/vc_column][/vc_row]